Privacy Policy of the Online Store chiacaff
We have created this privacy policy for visitors to the website https://chiacaff.store (hereinafter the "Website"), that is, the chiacaff online store (hereinafter the "Store").
The administrator of your personal data in connection with the use of the Store is: Jacek Zaborowski, an entrepreneur conducting business under the name Jacek Zaborowski with its registered office at: Biskupińska 58B/12, 60-463 Poznań, entered in the Central Registration and Information on Business, NIP: 7-811-375-140, REGON: 369-959-113
For all matters related to the processing of personal data, you can contact us at the e-mail address: chiacaff1922@gmail.com. You can also contact us in writing at the above-mentioned registered office address.
For your convenience, we have divided this document into two parts:If you are short on time, click the link to the section that interests you most. If you have a moment, we encourage you to read the entire text.
1. COOKIES AND OTHER TECHNOLOGIES
We use cookies and other similar mechanisms to understand how users use our Website and for marketing purposes, including displaying ads to them in other places on the Internet.
What are cookies?
A cookie is a small text file saved by a website on your computer, phone, or other device on which you browse the website. The cookie contains data about your use of that site.
Some cookies are essential for the operation of our Store and cannot be disabled.
In other cases, when you first visit our Website, we ask for your consent to install cookies. We do not use advertising or analytical cookies (or any other than necessary) without your consent.
What cookies do we use?
- Necessary cookies
- These cookies are used for the proper functioning of the site. You cannot disable them, as disabling them would simply cause our site to not function correctly.
- In this area, we use a tool that stores your privacy settings. It shows your consent or lack thereof for running specific types of cookies on our site.
- Other necessary cookies on our Website are used for its proper operation and management, e.g., for making changes to the site and for launching tracking tools to which you have given consent.
- Statistical analysis of our Website
- We use tools that collect analytical data, allowing us to understand how users use our Website. The data we receive from these tools does not give us information about a specific person known by name, but allows us to record various aspects of a user's use of the Website. We may aggregate and analyze this data statistically and then use it to make decisions about changes in our Store and/or in how we conduct advertising and marketing communications.
- A list of analytical tools used on our Website, along with explanations: (1) who is the provider of the tool, (2) what exactly it is used for, (3) what data is collected within the tool – can be found in Appendix No. 1 to this policy.
- Functional cookies
- Some cookies on our site are used to enable additional tools on the Store's site, such as chat, a product review and/or star module, the ability to recommend a product to a friend, the ability to display recently viewed products in our Store, etc.
- A list of functional tools we use on the Website, along with explanations of what they are used for, can be found in the cookie consent management panel.
Legal issues regarding cookies
The legal basis for the Store's use of necessary cookies (indicated above in the section "What cookies do we use?") is our legitimate interest, i.e., the right to operate a Website supporting our business, and the necessity to maintain its security.
The legal basis for our use of other cookies is your consent.
In connection with our processing of your personal data via cookies, you have at all times the rights described in the section Your rights regarding data processing.
Our use of cookies, especially for advertising purposes, may involve so-called profiling. This means that we or marketing companies we use may create a user profile based on collected information (e.g., e-mail address, order history, device type, technology used, frequency of visits) and, based on this, make purchase predictions for the future. This allows us to decide what content (including ads) to display on our and other websites.
How long do cookies remain on the user's device?
It depends on whether they are "persistent" or "session" cookies. Session cookies, i.e., information necessary for browser functionalities to work properly, expire after the user session ends, i.e., each time you close our Website. Persistent cookies, which make using the site easier (e.g., remember selected resolution, content layout, user preferences, recently viewed products), will be stored by the browser longer and remain there until their expiration date, unless you remove them earlier using your browser's menu settings.
Cookies from third parties (i.e., analytical, advertising, and social media-related) are subject to their own privacy policies, to which we provide links in this policy.
2. Other purposes of processing Store users' personal data
What data do we process and for what purposes?
In addition to the cookies described above, we process the following data for the following purposes related to the operation of the Store:
| Order handling in the Store, handling of customer accounts in the Store | Customer identification and contact data (e-mail address and other data necessary to fulfill the order). Details and history of order fulfillment. |
Contract concluded with you as a Store customer - Art. 6(1)(b) GDPR |
| Contact with you, handling inquiries | Identification data and other information you provide to us in the contact form or in other correspondence. Correspondence history. |
Our legitimate interest in ensuring communication with persons who send us inquiries/correspondence - Art. 6(1)(f) GDPR |
| Handling complaints and other after-sales services (e.g., in case of withdrawal from the contract) | Customer identification and contact data. Details and history of order fulfillment. Correspondence history. | Our legitimate interest in handling complaints and implementing the withdrawal procedure - Art. 6(1)(f) GDPR |
| Archive | All data listed in this table, received from customers and Store users for various purposes | Our legitimate interest in securing data for the purpose of establishing, defending, or pursuing claims and for demonstrating compliance with GDPR obligations - Art. 6(1)(f) GDPR |
| Accounting, tax purposes | Customer identification and contact data. Invoice details. |
Fulfillment of tax obligations arising from legal regulations - Art. 6(1)(c) GDPR |
| Sales analysis and statistics in the Store | Sales statistics in the store and user behavior (traffic) statistics on the Website | Our legitimate interest in conducting business analyses to optimize our operations. For traffic statistics on the Website – legitimate interest resulting from your consent to cookies - Art. 6(1)(f) GDPR |
| Marketing purposes | Data about browsing history of the Store's content, purchase history, demographic features (age, gender, etc.), and other features characterizing target groups (customer segments) | Our legitimate interest in marketing our own products and services, provided that marketing activities involving cookies and/or marketing communication directed to you require your prior consent - Art. 6(1)(f) GDPR |
| Purpose of processing | Type of data processed | Legal basis for processing |
|---|
Providing the above data is not mandatory, but is necessary to fulfill your order, issue you an invoice, notify you about the status of your order, respond to your inquiry or complaint, etc.
How long do we process data?
We process your data related to placing an order in the Store for as long as necessary to fulfill the order, as well as according to accounting and tax regulations.
In addition, we will process the data for the period necessary to achieve the purposes listed above in the table (i.e., until our legal interest enabling us to process the data ceases, or until you object to the processing, or until you withdraw your marketing consent – if you have given us such consent). Further processing will only be possible if we, as the administrator, have such a legal obligation (in particular, for tax purposes) and possibly for archival purposes to secure ourselves against potential claims (until such claims expire).
Who do we share your data with?
In our business, we use the services of other cooperating companies, so your data may be entrusted by us to: the company providing us with Store software, the accounting company, the hosting provider of our Website, the hosting provider of our e-mail, and other companies whose marketing services and tools we use. Your data is also provided to courier companies and, if applicable, payment intermediaries to fulfill your order, and these companies are separate personal data administrators.
For the marketing activities described above in the "Cookies" section, we use services provided by entities based in the USA (Google, Facebook). Therefore, personal data may be transferred to third countries outside the European Union. The appropriate level of protection for your data is ensured by the Data Privacy Framework program, about which you can read more at https://www.dataprivacyframework.gov/s/.
Your rights regarding data processing
We are committed to respecting the confidentiality of your personal data and to ensuring that you can exercise your rights. You can exercise your rights without incurring any costs by sending us an e-mail or contacting us in another way.
Remember that in connection with the processing of your data, you have the right to:
- request from us access to the data we hold about you;
- rectify your data;
- delete your data if it is no longer needed for the purposes for which it was processed, or if we have no other legal basis for processing it;
- withdraw your consent to the processing of your personal data, if you have given such consent;
- object to the processing of your data if we process it based on legitimate interest;
- restrict data processing;
- lodge a complaint with the President of the Personal Data Protection Office if you believe that your data is being processed unlawfully by us.
APPENDIX NO. 1 TO THE PRIVACY POLICY OF THE STORE chiacaff
- LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES
- ANALYTICAL COOKIES:
- We use Google Analytics
- Information that Google Analytics collects about users includes, for example: how many times a user visits the site; which subpages are visited; date of the first and last visit; duration of the visit; the site from which the user accessed the site (source); browser used; clicked link; location in the world from which the user accesses the site, anonymized (shortened) IP address, etc.
- Google assigns its own identifier (so-called Google ID) to individual users and collects on its servers data obtained from cookies from various websites. We – as the owner of the Website – may receive reports (statistics) from Google related solely to traffic on our Website. Of course, these reports only include people who have given consent on our Website for their visits to be recorded by Google Analytics.
- Further detailed information about Google Analytics operation can be found at https://policies.google.com/technologies/partner-sites and https://support.google.com/analytics/answer/6004245/bezpiecze%C5%84stwo-danych.
- You can also permanently prevent Google Analytics from recording information from your browser by installing a special plugin available at https://tools.google.com/dlpage/gaoptout.
- Cookies of our Store software provider
- The provider of the software that powers our Store – i.e., the owner of the shoper.pl platform – places cookies on our Website to collect aggregate information about how customers use online stores (opened subpages and time spent on them, viewed products, clicks on the Store's site, analytical information about purchases, e.g., conversion rates).
- This data is used to create aggregate reports for e-store owners, containing general (non-personal) information, e.g., which products interest customers of a given store, in which periods of the year there is increased traffic or sales in stores, etc. Thanks to this, sellers (including us) can improve their stores and optimize sales processes.
- Full information on this topic can be read in the Cookie Policy for visitors to Shoper stores.
- We use Google Analytics